PRIVACY POLICY

Last updated: January 1, 2026 | Solara Edge Marketing | solaraedge.com

Solara Edge Marketing ("Solara Edge," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit solaraedge.com, engage with our services, or interact with us via forms, phone, SMS, or email.

By using our website or services, you agree to the terms described below. If you do not agree, please discontinue use of our site and services.

IMPORTANT - SMS & Mobile Messaging: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services required to deliver messages to you.

1. Information We Collect

We may collect the following categories of information when you interact with us:

  • Personally Identifiable Information (PII): Your name, email address, phone number, business name, mailing address, and other contact details you voluntarily submit via forms, booking pages, or direct communication.

  • Business Information: Details about your company, revenue, advertising spend, and marketing goals provided when you book a call or request an audit.

  • Usage Data: Pages visited, time on site, referring URLs, browser type, device information, and IP address, collected automatically via cookies and analytics tools.

  • Communications: Records of emails, SMS messages, and calls you initiate or receive from us.

We do not collect any PII unless you voluntarily provide it to us.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries, booking requests, and audit applications

  • Deliver and manage our marketing and paid media services

  • Send transactional and service-related communications, including SMS updates

  • Improve the performance of our website and marketing funnels

  • Comply with legal and regulatory obligations

  • Prevent fraud and protect the security of our systems

  • Send you marketing communications where you have opted in

3. SMS / Text Message Communications

By opting in to SMS communications from Solara Edge, you agree to receive text messages related to your inquiry, booking, or service updates at the phone number provided.

  • Opt-Out: Reply STOP at any time to unsubscribe from SMS messages. You will receive a confirmation and no further messages will be sent.

  • Help: Reply HELP for assistance or contact us at [email protected] or +1 437 772 3577.

  • Message Frequency: Message frequency varies based on your inquiry and service engagement.

  • Rates: Message and data rates may apply. Contact your wireless carrier for details.

  • Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

SMS Data Sharing Policy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to any third parties. We may share information only in the following limited circumstances:

  • Service Providers: We engage trusted subcontractors to support our operations (e.g., CRM platforms, email delivery services, scheduling tools). These providers access data only to perform services on our behalf and are contractually obligated to maintain confidentiality.

  • SMS Aggregators: To deliver text messages, we work with messaging aggregators and carrier networks. This is strictly for message delivery and not for marketing purposes.

  • Legal Requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights, property, or safety of Solara Edge, our clients, or the public.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity under the same privacy protections.

All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, excluding aggregators and providers of the text message services.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyse site traffic, and support our advertising campaigns on platforms such as Meta, Google, TikTok, and YouTube.

You may control cookie preferences through your browser settings or via any cookie consent banner displayed on our site. Note that disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law. When data is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure. If you believe your information has been compromised, please contact us immediately.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request that we delete your personal information, subject to legal obligations.

  • Opt-Out: Withdraw consent for marketing communications at any time.

  • Portability: Request your data in a portable format where applicable.

To exercise any of these rights, contact us using the details in the Contact section below.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., social media platforms, scheduling tools). We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes by posting a prominent notice on our website or sending a notice to the contact information you provided. Your continued use of our site and services after changes are posted constitutes your acceptance of the revised policy.

Contact

Email: [email protected] Phone: +1 437 772 3577 Website: solaraedge.com

© 2026 Solara Edge Marketing. All rights reserved.

© 2026 Solara Edge Marketing. All rights reserved.